The 2010 Office suite, or the operating system that is running on the computer.įor more detail information, you can read the following articles: If any of these steps indicate that the problem is not in the document, you will then have to troubleshoot Word 2007 or Word 2010, the 2007 Office suite, Look for similar behavior in other 2007 Microsoft Office programs or 2010 Microsoft Office programs. Look for similar behavior in other documents.ī.
To eliminate these other factors, follow these steps:Ī. Sometimes, this behavior may be caused by factors other than document damage. Method 2: Check other documents and programs If the document shows any of these symptoms, or if you cannot open the document, go to method 2. Any other unexpected behavior that cannot be attributed to the typical operation of the program.A computer that stops responding when you open the file.
This behavior may be related to damage to the document or to the template on which the document is based. Many damaged documents exhibit strange behavior. I have pasted some information from article to you. Specific document means document corrupted, for this we need to recover documentĪll document means Office Program corrupted, for this we need troubleshoot Safe-Mode /re-name Normal.dot/Check file association Microsoft Office for IT Professionals Forums.įrom your description, We must to clarify it’s for specific document or all documents.
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