Don’t collect logs if the failure didn’t occur. Also, where the third-party randomly experiences an Access Denied failure and crashes. Run the McAfee Enterprise and Microsoft tools needed to capture the behavior when a third-party application starts.This issue requires tools from both McAfee Enterprise and Microsoft to run in tandem, and only when CPU is high. Capture data for a high CPU issue that occurs randomly in the environment.When the issue is sporadic, random, or reproducible on demand.When the tool or tools you need are many or hard to use.When the data collection effort is complex or simple.When you open a Service Request with Technical Support, and need data collection.Use this tool in the following situations: Updated environment to SSSO to version 21.4.ĭeleted section 'Run SSSO Orchestrator on a host'.Ĭhanged MfeDiag to SSSO in multiple locations.Ĭlick to expand the section you want to view: Most of the playbook descriptions have been updated.Complete WebMER Integration, Playbook Execution history, Proxy support.Updated environment for SSSO to version 21.9.
Support for Windows 10 Version 21H2 and earlier versions.The SSSO tool is available on the Tools support portal landing page. This tool captures the context in which the data collection happens, which helps report proper telemetry data. The tool invokes the right tool at the right time, and eases the data collection effort. It brings several supportability tools used by endpoint customers under a single orchestrator. McAfee Self-Service Supportability Orchestrator
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